Terms of service

Crowns & Keys – Terms of Service

Last Updated: December 2025

Welcome to Crowns & Keys. By accessing or using our website, products, and services, you agree to the following Terms of Service. Please read them carefully before using our site.

1. Acceptance of Terms

By visiting our website or making a purchase, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional policies posted on our site. If you do not agree, please discontinue use.

2. Eligibility

You must be at least 18 years old or have parental permission to make purchases from our store.
By using our site, you confirm that you meet this requirement.

3. Use of Our Website

You agree not to:

  • Use the site for any unlawful or fraudulent purpose

  • Attempt to gain unauthorized access to our systems

  • Interfere with the site's operation

  • Copy, reproduce, or exploit our content without written permission

We reserve the right to deny service to anyone for violation of these terms.

4. Product Information & Availability

We make every effort to ensure accuracy in product descriptions, pricing, and availability.
However:

  • Colors, sizing, and details may vary slightly due to screens or manufacturing

  • We reserve the right to limit quantities or discontinue products

  • Prices may change without notice

5. Orders & Payments

By placing an order, you agree to:

  • Provide current, accurate billing and shipping information

  • Pay all charges associated with your order

  • Only use valid payment methods

We reserve the right to cancel or refuse any order for reasons including suspected fraud, incorrect information, or product unavailability.

6. Shipping & Delivery

Shipping times are estimates and may vary due to carrier delays, holidays, or high order volume.
Crowns & Keys is not responsible for:

  • Delays outside our control

  • Lost or stolen packages marked as delivered

  • Incorrect addresses provided by the customer

7. Returns & Exchanges

All returns are governed by our Return Policy.
Items must be unworn, unwashed, and in original condition.
Certain items—including sale items and digital products—are non-returnable.
We reserve the right to refuse returns that do not meet these conditions.

8. Store Credit & Refunds

Crowns & Keys primarily offers store credit or exchanges.
Refunds are only issued in rare cases at our discretion.
Store credit cannot be redeemed for cash.

9. Intellectual Property Rights

All content on this website—including logos, designs, images, text, and branding—is the exclusive property of Crowns & Keys.
You may not reproduce, distribute, or create derivative works without written permission.

10. Third-Party Services

Our store may use third-party providers (such as payment processors, shipping carriers, or POD partners).
These third parties have their own policies that govern your interactions with them.
We are not responsible for issues arising from their services.

11. User Accounts

You are responsible for maintaining the confidentiality of your account credentials.
We are not liable for unauthorized account activity resulting from your failure to protect your login information.

12. Prohibited Activities

You may not:

  • Harass, abuse, threaten, or defame others

  • Upload harmful code, viruses, or malware

  • Tamper with website security features

  • Engage in reselling our products without authorization

Violation may result in termination of access.

13. Limitation of Liability

Crowns & Keys is not liable for:

  • Any direct or indirect damages arising from use of our website or products

  • Loss of data, profits, revenue, or business

  • Issues caused by third-party platforms, carriers, or vendors

You use our site at your own risk.

14. Indemnification

You agree to indemnify and hold Crowns & Keys harmless from any claims, damages, or losses arising out of:

  • Your misuse of our website

  • Violation of these Terms

  • Infringement of any third-party rights

15. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Changes will be posted on this page with an updated “Last Updated” date.
Continued use of the website means you accept all changes.

16. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.
Any disputes will be handled in Georgia courts.